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Responsible gambling sits at the heart of our operations. We provide tools for deposit limits, loss limits, session time reminders, and self-exclusion options. Our support team receives training to identify problem gambling indicators, and we maintain partnerships with recognised organisations including GamCare and BeGambleAware. Players must be 18 years or older, and we employ technology to prevent access from restricted jurisdictions.
Customer support operates through multiple channels including live chat, email, and comprehensive FAQ resources. Our team responds to queries within 24 hours, with most issues resolved on first contact. We maintain detailed game guides, payment method explanations, and bonus terms documentation to ensure you have all information needed to make informed decisions about your gaming.
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